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KCP Training Center · the learning platform

One record from enrolment to certificate, for the learner, the assessor and the people who check them.

KCP Training Center is where the Care Certificate, the Level 2 and Level 3 qualifications, the assessor awards and the Oliver McGowan training are actually delivered. The learner answers on screen, the assessor marks on screen, IQA and EQA sample the same record, and the office sees where every unit is without asking anyone.

The real KCP Training Center admin dashboard: awaiting IQA and EQA, users by role, course statuses

Five portals, one record

Everyone signs in to the same platform. They just see their own part of it.

A learner never sees the assessor's notes. An EQA sees exactly what the IQA saw. Nobody re-enters anything, and nothing is emailed around as an attachment.

Learner

Open your courses, answer the questions, attach evidence, submit a unit. Your work saves itself while you type.

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Assessor

See what has been submitted, mark it, send it back with comments or pass it up the line.

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IQA

Internal quality assurance. Sample the assessor's decisions before anything leaves the centre.

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EQA

External quality assurance. The awarding organisation's view of the same record, nothing re-typed.

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Centre admin

Users by role, batches, courses and handbooks, documents, office review, reports, messages, audit.

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For the learner

Answer in your own time. The platform keeps the place.

The course workspace saves as you type

Every unit is listed with its questions. Units stay collapsed until you open them, an answer is saved automatically when you pause, and the unit is submitted only when you say so. Supporting evidence, a scan, a photo, a completed document, is attached to the course where the assessor can see it.

  • Draft, submitted and returned states on every unit
  • Progress counted in answers and units, not guesses
  • Mark the whole course complete when the last unit is in
The learner course workspace: units and questions, answers saved automatically

A dashboard that says what to do next

Active courses, what is waiting for review, what has not been started, what is finished. Priority actions at the top, so the next thing is one click away, whether that is continuing a unit or reading an assessor's comment.

Doing the induction on shift? Time & Attendance proves the hours
The learner dashboard: active courses, pending review, priority actions

Documents, both ways

Resource material and handbooks arrive from the office or the assessor in the learner's inbox, with read and download tracked. The learner sends securely in the other direction, to the assessor or the office, and every file is on the record.

The learner documents inbox and secure send

For the centre

Batches, courses, review stages and the people in them, on one screen.

The admin dashboard

How many submissions are waiting for IQA, how many for EQA, how many came back rejected at either stage. Learners, assessors and admins by role. Course statuses grouped as assigned, in progress, submitted, under review, awaiting office, returned. It is the training manager's morning in one view.

Running the care service too? Exhale Care Solution
Course statuses and learner course load on the admin dashboard

Batches and cohorts

A batch is a cohort with a code and a start date: the March cohort for the Level 2 certificate, the May cohort for the assessor award. Assign courses to a batch, or to one learner, and the platform tracks each person from that point.

Batch management: cohorts with codes, created dates and learner counts

Courses with versions and handbooks

Build a course as units and questions. Upload the handbook against it. Publish a new version when the standard changes without touching the history of learners already enrolled on the old one, which is what an awarding organisation will ask about.

  • Course ID, version and publish date on every course
  • Handbook uploaded, versioned, and visible to the learner
  • History kept for audit
Create course: course IDs, versions, handbooks and publish dates
AssignedCourse sits on the learner's dashboard.
In progressAnswers saving as they type.
SubmittedUnit sent to the assessor.
AssessedPassed, or returned with comments.
IQASampled inside the centre.
EQASampled by the awarding organisation.
Office reviewCertificate requested and issued.

What is delivered on it

The courses

Accredited health and social care qualifications, the assessor and teaching awards, the Oliver McGowan Mandatory Training. Enrolment is on kcptraining.co.uk, and the 2,400-course CPD library sits beside it.

Browse and enrol on kcptraining.co.uk

The CPD library, on kcptraining.co.uk

More than 2,400 online CPD courses, in 45 subjects, from £39.

The qualifications are studied here, with an assessor. The short courses live on KCP Training & Recruitment’s courses platform: around 150 in health and social care, and the rest from first aid and fire safety to management and HR. Each ends with a certificate. Put it on the staff file in Exhale HR and the training matrix stays green between the qualifications.

2,400+courses
45subjects
~150health and social care

Where the certificate goes next

Training only counts if the person planning next month can see it.

A certificate that lives in an inbox is not evidence. When a learner completes on KCP Training Center and their employer runs Exhale HR, the completion lands on the staff file the same day, dated, with the refresher date already counting down. The training matrix is right every morning, and "who is overdue" is a single screen when an inspector asks.

My courses on the learner dashboard with progress and status

Watch

Forty seconds on how the training centre works

Real course pages, the real learner platform, and where the certificate ends up.

Part of Exhale Staffing

Training is one part. Here is the rest of it.

KCP Training Centre is one of four products we build. A qualified team still needs rotas, proof of attendance and somewhere to record the care.

The people behind the work

Records tidy, but staff files still in a cabinet?

Exhale HR keeps onboarding, DBS, right to work and training in one place, with every expiry date watched for you and warnings before something lapses.

See Exhale HR →
  • One onboarding link instead of a chase
  • Documents that count down to their own expiry
  • Rotas, overtime and TOIL that match reality
  • Evidence pulled in a few clicks

Running a care service

Have a care service, but nothing proper to run it on?

Rotas and staff files are one half. The other half is the care: who visited, what was done, what the medication record says, and whether you could show an inspector tomorrow.

See Exhale Care Solution →
  • Rounds planned with travel treated as real time
  • Care notes written at the visit, not at the weekend
  • Visits verified by location, so evidence is not a claim
  • A family portal that stops the reassurance calls

Proof the shift happened

Timesheets still arriving on paper?

Staff clock in on their own phone, a geofence confirms they were on site, mileage logs itself on the way home, and the week reaches payroll in one click.

See Time & Attendance →
  • No hardware to buy or fix to a wall
  • Works with no signal and syncs later
  • Automated presence checks while the shift is open
  • One click from the week to payroll

The company behind all of it

Short of people this week, not just short of software?

Exhale Staffing builds these products and staffs the services that use them. If the real problem is being two carers down on Thursday, that is the same phone call.

Meet Exhale Staffing →
  • Vetted health and social care staff, compliance checked
  • Websites, web apps and mobile apps from the same team
  • A practical training room in Liverpool
  • One company to ring, wherever the problem sits